# Access Control (Synergis)

Everything related to doors and credentials in Genetec Security Center, from system design and configuration to day-to-day operations. Built around real deployments, real constraints, and lessons learned after the calm water turned choppy.

# Create a Cardholder

<span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Create a New Cardholder</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<div class="SCXW180037338 BCX0" id="bkmrk-login-to-security-de"><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div><div class="ListContainerWrapper SCXW180037338 BCX0">1. <span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Login to Security Desk or Config Tool</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

</div><div class="ListContainerWrapper SCXW180037338 BCX0">2. <span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Click Tasks &gt; Cardholder Management </span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

</div><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div></div><span class="SCXW180037338 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW180037338 BCX0" role="presentation">![A close-up of a card

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-jq0erdlm.png)</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<div class="SCXW180037338 BCX0" id="bkmrk-click-new-at-the-bot"><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div><div class="ListContainerWrapper SCXW180037338 BCX0">3. <span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Click New at the </span><span class="NormalTextRun SCXW180037338 BCX0">bottom</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

</div><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div></div><span class="SCXW180037338 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW180037338 BCX0" role="presentation">![A green cross on a black background

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-efctxemy.png)</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<div class="SCXW180037338 BCX0" id="bkmrk-type-in-the-person%E2%80%99s"><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div><div class="ListContainerWrapper SCXW180037338 BCX0">4. <span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Type in the Person’s Name, (Optional but encouraged) email address and mobile phone number.</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

</div><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div></div><span class="SCXW180037338 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW180037338 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-mnt2aszq.png)</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<div class="SCXW180037338 BCX0" id="bkmrk-next%2C-click-the-%2B-si"><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div><div class="ListContainerWrapper SCXW180037338 BCX0">5. <span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Next, click the + sign under Cardholder Group</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

</div><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div></div><span class="SCXW180037338 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW180037338 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-lqfjdept.png)</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<div class="SCXW180037338 BCX0" id="bkmrk-find-the-applicable-"><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div><div class="ListContainerWrapper SCXW180037338 BCX0">6. <span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Find the applicable Group(s) and click okay. You can have more than one Group.</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

</div><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div></div><span class="SCXW180037338 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW180037338 BCX0" role="presentation">![A screenshot of a computer menu

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-6wyokjmu.png)</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun MacChromeBold SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">If you have access to a door reader or an enrollment reader, skip to step </span><span class="NormalTextRun SCXW180037338 BCX0">9</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<div class="SCXW180037338 BCX0" id="bkmrk-next%2C-click-%E2%80%9Cadd-a-c"><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div><div class="ListContainerWrapper SCXW180037338 BCX0">7. <span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Next, </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW180037338 BCX0">Click</span><span class="NormalTextRun SCXW180037338 BCX0"> “Add a credential” you can choose “manual” if you </span><span class="NormalTextRun SCXW180037338 BCX0">don’t</span><span class="NormalTextRun SCXW180037338 BCX0"> have access to a door reader or enrollment reader. </span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

</div><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div></div><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW180037338 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW180037338 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-3cmky8kb.png)</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<div class="SCXW180037338 BCX0" id="bkmrk-choose-the-type-of-c"><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div><div class="ListContainerWrapper SCXW180037338 BCX0">8. <span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Choose the type of card you have and enter the facility code (found on the side of the box of cards) </span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

</div><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div></div><span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">and the card number (found on the bottom of the card. \*See Examples</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{"335559731":720}"> </span>

<span class="SCXW180037338 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW180037338 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-4ncubpse.png)</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Example (Not your facility code)</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW180037338 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW180037338 BCX0" role="presentation">![A close up of a card

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-udhvkupp.png)</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">The card number is usually the first 5 digits of the number at the </span><span class="NormalTextRun SCXW180037338 BCX0">bottom</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW180037338 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW180037338 BCX0" role="presentation">![](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-lqeafvwb.png)</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="LineBreakBlob BlobObject DragDrop SCXW180037338 BCX0"><span class="SCXW180037338 BCX0"> </span>  
</span><span class="LineBreakBlob BlobObject DragDrop SCXW180037338 BCX0"><span class="SCXW180037338 BCX0"> </span>  
</span><span class="LineBreakBlob BlobObject DragDrop SCXW180037338 BCX0"><span class="SCXW180037338 BCX0"> </span>  
</span><span class="LineBreakBlob BlobObject DragDrop SCXW180037338 BCX0"><span class="SCXW180037338 BCX0"> </span>  
</span><span class="LineBreakBlob BlobObject DragDrop SCXW180037338 BCX0"><span class="SCXW180037338 BCX0"> </span>  
</span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{"335559685":720}"> </span>

<div class="SCXW180037338 BCX0" id="bkmrk-if-you-have-access-t-1"><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div><div class="ListContainerWrapper SCXW180037338 BCX0">9. <span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">If you have access to a reader select “Automatic Enrollment”</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

</div><div class="OutlineElement Ltr SCXW180037338 BCX0">  
</div></div><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW180037338 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW180037338 BCX0" role="presentation">![A screen shot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-adziefdd.png)</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Use the Drop Downs to Select the Enrollment Reader or a Door</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Then choose the door closest to you.</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Swipe the badge to the reader and the credential will be added.</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW180037338 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW180037338 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-gbqmbzak.png)</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW180037338 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW180037338 BCX0">Click Save and Close, and you’re done!</span></span><span class="EOP SCXW180037338 BCX0" data-ccp-props="{}"></span>

# Create a New Access Group

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Create a New Access Group</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<div class="SCXW80150359 BCX0" id="bkmrk-create-a-schedule-or"><div class="OutlineElement Ltr SCXW80150359 BCX0">  
</div><div class="ListContainerWrapper SCXW80150359 BCX0">1. <span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Create a Schedule or Use an Existing Schedule for an Access Rule.</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

</div><div class="ListContainerWrapper SCXW80150359 BCX0">2. <span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">(I try to re-use as many time-based schedules as you can. As this could get very confusing and large) – You can make several access rules based on one schedule. </span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

</div><div class="OutlineElement Ltr SCXW80150359 BCX0">  
</div></div><span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="SCXW80150359 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-x72pwygw.png)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<div class="SCXW80150359 BCX0" id="bkmrk-after-creating-or-re"><div class="OutlineElement Ltr SCXW80150359 BCX0">  
</div><div class="ListContainerWrapper SCXW80150359 BCX0">3. <span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">After creating or re-using the </span><span class="NormalTextRun SCXW80150359 BCX0">Access Rule </span><span class="NormalTextRun SCXW80150359 BCX0">head over to the </span><span class="NormalTextRun SCXW80150359 BCX0">Access </span><span class="NormalTextRun SCXW80150359 BCX0">rules</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

</div><div class="OutlineElement Ltr SCXW80150359 BCX0">  
</div></div><span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="SCXW80150359 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-afxw0z2u.png)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Click New &gt; Access Rule (You can name it here, I suggest “School Initials – What </span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW80150359 BCX0">its</span> <span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW80150359 BCX0">for</span><span class="NormalTextRun SCXW80150359 BCX0"> – </span><span class="NormalTextRun SCXW80150359 BCX0">time )</span><span class="NormalTextRun SCXW80150359 BCX0"> – Don’t forget to set the Partition to the Correct School, or the people at the school will not be able to see it or use it)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="SCXW80150359 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-qogygn3c.png)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Select the time fame for the Access Rule</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="SCXW80150359 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-eiarsglp.png)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{"335559685":720}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Now click on Access Control &gt; Cardholders and Credentials</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW80150359 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screen shot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-fk05tthm.png)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">At the bottom, click Add an entity &gt; Cardholder Group (you may also use an existing cardholder group) – Label this well, as it will be hard to </span><span class="NormalTextRun SCXW80150359 BCX0">locate</span><span class="NormalTextRun SCXW80150359 BCX0"> when adding these groups to the cardholder.</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW80150359 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-fiw6m9gz.png)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Once </span><span class="NormalTextRun SCXW80150359 BCX0">you’ve</span><span class="NormalTextRun SCXW80150359 BCX0"> created your cardholder group </span><span class="NormalTextRun SCXW80150359 BCX0">you will need to apply the access rule.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW80150359 BCX0"><span class="SCXW80150359 BCX0"> </span>  
</span><span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Click Access Rules and Select the access rule you wish to use.</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0"> </span></span><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-xohczvs5.png)</span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

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<span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Now that you have set an access rule to a cardholder group (or single cardholder)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">You will need to apply it to the door(s) or areas you wish this group to have access to.</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Goto Area View &gt; And find the Door </span></span><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-kr3wwrtv.png)</span><span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0"> or Area </span></span><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-ba21tj5l.png)</span><span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0"> you wish for the rules to apply to.</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW80150359 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-ih4jhcsh.png)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Make sure you remove the “All Open Rule” if there is one. This is applied by default when adding doors.</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW80150359 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-ufkd7f82.png)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW80150359 BCX0">Next</span><span class="NormalTextRun SCXW80150359 BCX0"> we need to apply the groups to the cardholder. This function can be done in Config Tool or Security Desk.</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW80150359 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screen shot of a phone

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-qyrhboun.png)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Search for your Cardholder: </span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW80150359 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-u5mwhytc.png)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Double Click on the Cardholder, and choose the + sign under the cardholder group:</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW80150359 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-vn2quimy.png)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW80150359 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW80150359 BCX0">Select your Cardholder Group and Bam! You got it!</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW80150359 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW80150359 BCX0" role="presentation">![A screen shot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-2bntxlnj.png)</span></span><span class="EOP SCXW80150359 BCX0" data-ccp-props="{}"></span>

# Live Monitoring of Cardholders

<span class="TextRun SCXW37620330 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW37620330 BCX0">Live Monitoring of Cardholders</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<div class="SCXW37620330 BCX0" id="bkmrk-in-security-desk-cho"><div class="OutlineElement Ltr SCXW37620330 BCX0">  
</div><div class="ListContainerWrapper SCXW37620330 BCX0">1. <span class="TextRun SCXW37620330 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW37620330 BCX0">In Security Desk Choose “Monitoring”</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

</div><div class="OutlineElement Ltr SCXW37620330 BCX0">  
</div></div><span class="SCXW37620330 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW37620330 BCX0" role="presentation">![A screen shot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-jumb2sl9.png)</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW37620330 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW37620330 BCX0">In the monitoring window, click and drag the row line down to show the event area.</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW37620330 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW37620330 BCX0" role="presentation">![A screen shot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-tmkrteea.png)</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

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<span class="TextRun SCXW37620330 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW37620330 BCX0">Right Click in the Tree on the left and choose “Monitor </span><span class="NormalTextRun SCXW37620330 BCX0">Entity</span><span class="NormalTextRun SCXW37620330 BCX0">”</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW37620330 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW37620330 BCX0">You may also do this for a single door or camera.</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW37620330 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW37620330 BCX0">You may also choose multiple areas by holding shift and then right clicking after your selection.</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW37620330 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW37620330 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-infrtjv4.png)</span></span> <span class="WACImageContainer NoPadding BlobObject SCXW37620330 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-8ma8dpuw.png)</span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW37620330 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW37620330 BCX0">Event log will then show live run, so you can </span><span class="NormalTextRun SCXW37620330 BCX0">assist</span><span class="NormalTextRun SCXW37620330 BCX0"> someone of the phone.</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW37620330 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW37620330 BCX0" role="presentation">![A screenshot of a computer

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-j41wvrmp.png)</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW37620330 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW37620330 BCX0">You can manage this monitoring in the tiles by clicking “Monitoring” at the </span><span class="NormalTextRun SCXW37620330 BCX0">bottom</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW37620330 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW37620330 BCX0" role="presentation">![A screen shot of a device

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-wj44gtqf.png)</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW37620330 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW37620330 BCX0">Now you can manage the monitoring of </span><span class="NormalTextRun SCXW37620330 BCX0">events</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW37620330 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW37620330 BCX0" role="presentation">![A screenshot of a program

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-kktugv9y.png)</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="TextRun SCXW37620330 BCX0" data-contrast="auto" lang="EN-US" xml:lang="EN-US"><span class="NormalTextRun SCXW37620330 BCX0">This is useful if you want this running as well as some cameras. Having All </span><span class="NormalTextRun SCXW37620330 BCX0">Entity’s</span><span class="NormalTextRun SCXW37620330 BCX0"> going to 1 Tile</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"> </span>

<span class="SCXW37620330 BCX0"><span class="WACImageContainer NoPadding BlobObject SCXW37620330 BCX0" role="presentation">![A screenshot of a video chat

Description automatically generated](https://www.roodskis.com/uploads/images/gallery/2026-02/embedded-image-qohnxjkf.png)</span></span><span class="EOP SCXW37620330 BCX0" data-ccp-props="{}"></span>